OFFICIAL EXTENDED WARRANTY
Activate Your 3-Year Warranty Protection
Register your Minoston hardware within 30 days of purchase to extend your standard 1-year coverage to 3 full years of official warranty, lifetime technical support, and critical firmware updates.
3-Year Extended Protection
Full coverage against manufacturing defects from your purchase date (extended from standard 1 year).
Priority Support & Replacement
Direct access to our dedicated engineering support team with expedited replacement service.
Firmware & OTA Notifications
Get early alerts for official Z-Wave & Matter firmware updates, bug fixes, and feature enhancements.
Integration Guides
Curated automation walkthroughs for Home Assistant, SmartThings, Hubitat, and Apple HomeKit.
Frequently Asked Questions
Where do I find my Order ID? ▼
If purchased on Amazon, check your Amazon Order History for the 17-digit Order Number (e.g. 112-1234567-1234567). If purchased on our official website, it is the 4 or 5-digit number starting with # in your confirmation email.
How long do I have to register my device? ▼
We recommend registering within 30 days of receiving your device to ensure continuous extended warranty coverage and to receive early OTA firmware notices.
How do I claim a replacement under warranty? ▼
Simply email our engineering support team directly at ask@minoston.com with your registered Order ID and a brief description of the issue. Our support team will assist with troubleshooting or initiate a replacement.